In order to flash it, I request that you send me PM with your email and which color of the headset you have (yellow jacket or carbon/black) so that I can share the firmware file with you. Please refrain from pressing any buttons while plugging the headset in.Ĭurrently there are two ways to recover the headset, let the battery fully drain (since it is in bootloader mode it will take roughly 2-3 days) or manually flashing the headset to the most recent firmware. ![]() When plugging VOID wireless in for charging, while holding onto the mute button - the headset will go into bootloader mode (thanks for identifying this). Please use this video as reference: Īfter doing an investigation we have found out that what may be causing VOID Wireless to go into bootloader mode when charging. Once the firmware has been updated you will need to put your headset and dongle in pairing mode.įor the headset: make sure the headset is turned off, once it is off press and hold the power button until the InfoMic flashes green and red. Select "Force update from the server" option, and proceed with update.Under this screen you will see VOID WIRELESS.You can find the newest version of CUE at /download You will need to have CUE 1.11.85 or newer. Here are the instructions how to recover VOID from bootloader mode: We're also exploring the idea of having bootloader mode only available when plugged in via USB. (So instead of pressing the mute button and plugging it in, users have to press multiple buttons and plug it in). We are also looking into different sequences to enter bootloader mode. we're looking into having a visual indicator if the headset is in bootloader mode so that users will be able to identify what's going on with their headsets right away. Our next steps to how we're dealing with bootloader mode. Bootloader mode is implemented as a fail safe, so that headset can still be recovered in case of "bricking" or a bad firmware update, etc. In other words, it'll look like the headset has stopped working. be careful with finger placement when plugging headset in! If any button is press and held while inserting the USB cable in, your headset will be in bootloader mode!!!!Īs of now, bootloader mode will not have any indication if it is in this mode except it will not appear to power on, generate audio, or have the lights turn on. Please refrain from pressing any buttons while plugging the headset in. When plugging VOID wireless in for charging, while holding onto any button - the headset will go into bootloader mode (thanks for identifying this). If your headset is unpaired at this point, pair the headset.After doing an investigation we have found out that what may be causing VOID Wireless to go into bootloader mode when charging. ![]() ![]()
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